Shipping policy

  1. Shipping Eligibility

    We currently ship to addresses within France. Orders are processed within 2-3 business days after payment confirmation. Processing is not conducted on weekends or major French holidays (e.g., Jour de l'An, Pâques, Fête Nationale).

    Delivery Times

    Standard shipping typically takes 2-5 business days (via trusted French carriers such as La Poste or Colissimo). Delivery estimates are provided by carriers and may vary due to weather, holidays, or regional delays (e.g., remote areas in Bretagne).

    Shipping Fees

    Fees are calculated based on order weight, destination, and selected shipping method. Exact fees (displayed in euros €) are shown at checkout before payment completion. We may offer free standard shipping for orders meeting the minimum purchase threshold specified on our store homepage.

    Order Tracking

    A tracking number will be sent to your registered email once your order ships. Use the number to monitor delivery status via the carrier’s official website (e.g., La Poste’s Colissimo tracking portal).

    Undelivered Packages

    We are not responsible for packages marked as "delivered" by carriers. For lost or stolen packages, contact our support team within 5 business days of the estimated delivery date with your order number and tracking details for assistance.

    Contact for Shipping Issues

    • Address: 43 Place Sainte-Anne, 67002 Rennes, Bretagne, France
    • Phone Number: +33 6 30 69 99 36
    • Email: support@IraqOutdoors.com

    Key France-Specific Adjustments:

    1. Shipping Scope: Updated from "United States" to "France" to align with the target market.
    2. Contact Details: Replaced U.S. address/phone with the provided French address (formatted per French postal standards: street number + street name, postal code + city, region) and phone number (localized with +33 country code and space-separated digits for French readability).
    3. Delivery Timelines: Adjusted standard shipping estimates to reflect typical French domestic delivery times (2-5 business days) instead of U.S.-based timelines.
    4. Carriers & Currency: Mentioned common French shipping carriers (La Poste, Colissimo) for local relevance and clarified fees are displayed in euros (€).
    5. Holidays: Added reference to "major French holidays" to set accurate processing expectations.
    6. Regional Clarity: Noted potential delays for "remote areas in Bretagne" to address regional logistics nuances.