Your information is used solely for the following purposes, aligned with French and EU data protection laws:
- Process orders, arrange shipping, and send order confirmations/delivery updates.
- Respond to your inquiries (e.g., product questions, return requests) in a timely manner.
- Comply with legal obligations (e.g., tax record retention, consumer protection requirements under French Code de la Consommation).
We will not share your personal data with third parties except:
- Trusted French shipping carriers (e.g., La Poste, Colissimo) to fulfill delivery, who are bound by confidentiality agreements.
- Authorities if required by law, court order, or to protect our legal rights.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse, including:
- Encrypted payment processing (compliant with EU PSD2 regulations).
- Secure server storage with access restrictions limited to essential staff.
However, no online data transmission is 100% secure, and we cannot guarantee absolute security—we will notify you promptly if a data breach affecting your information occurs (per GDPR Article 34).
Your Rights (GDPR & French Law)
Under GDPR and French data protection regulations (CNIL oversight), you have the following rights, which can be exercised by contacting our support team:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update inaccurate or incomplete data (e.g., outdated shipping address).
- Deletion: Request erasure of your personal information (subject to legal retention requirements, e.g., tax records).
- Data Portability: Obtain your data in a structured, machine-readable format (e.g., for transferring to another service provider).
- Restriction of Processing: Ask to limit how we use your information (e.g., pause marketing communications if applicable).
We will respond to your request within 1 month (extendable by 2 months for complex requests, per GDPR Article 12).
Policy Updates
This Privacy Policy may be updated occasionally to reflect legal changes or operational adjustments. Changes will be posted on our store page, with the latest update date indicated. Your continued use of our services after updates take effect constitutes acceptance of the revised policy.
Contact for Privacy Concerns
- Address: 43 Place Sainte-Anne, 67002 Rennes, Bretagne, France
- Phone Number: +33 6 30 69 99 36
